192 lines
7.3 KiB
Plaintext
192 lines
7.3 KiB
Plaintext
page.title=Measure What Matters
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page.metaDescription=Customize Analytics to meet your business needs and get meaningful data on your app's performance.
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page.tags="analytics, user behavior"
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@jd:body
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<p>
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Once you've implemented Google Analytics, the information you see —
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such as how much time users spend in your app and where they are in the world
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— will give you insights that let you improve your app experience.
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While this data gives you an idea of how users are interacting with your app,
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you will also want to measure the performance of your business more directly.
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For example, you might want to know how many times your users sign up for
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your newsletter or how much revenue your app is generating. To get the most
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out of your Analytics reporting you first need to define your business goals
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and ensure you've built an appropriate measurement plan.
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</p>
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<h2 id="metrics">Metrics & Dimensions</h2>
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<p>
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Google Analytics easy-to-use reporting puts hundreds of
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<strong>Metrics</strong> and <strong>Dimensions</strong> at your fingertips
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— automatically.
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</p>
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<table>
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<tr>
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<th>Metrics</th>
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<th>Dimensions</th>
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</tr>
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<tr>
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<td>Metrics are the way that Analytics counts data — the numbers behind
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the reports. There are over 300 Metrics measured to help you quantify things like:
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<ul>
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<li>Users</li>
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<li>Screen views</li>
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<li>Sessions</li>
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<li>Time in app</li>
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<li>Events</li>
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<li>Crashes</li>
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</ul></td>
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<td>Dimensions help you slice and dice the data so that you can see subsets. Many
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reports have pre-selected dimensions listed as rows in a table. With nearly 350
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dimensions you can break down your analysis by:
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<ul>
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<li>Geography</li>
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<li>Language</li>
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<li>App version</li>
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<li>Device information</li>
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<li>Install source</li>
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<li>Network Information</li>
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</ul></td>
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</tr>
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</table>
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<h2 id="iab">In-App Purchases</h2>
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<p>
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While Google Play provides reporting about purchases happening in your app,
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you can gain more insight by seeing how those actions link to other pieces of
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information. For example, you might want to know which acquisition channel
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led to the most in-app purchases. Google Analytics allows you to segment your
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audience to understand who your best customers are and what the levers are
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that you can use to maximize revenue and turn more people into paying users.
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</p>
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<h2 id="retail">Retail Sales and Ecommerce Transactions</h2>
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<p>
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When you're selling real products within your app, if you don’t have robust
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analytics you won't be able to understand the specific purchase behavior of
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your users and you may draw the wrong conclusions about why some products are
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selling more than others. Google Analytics Enhanced Ecommerce offers deep
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insights into shopper behavior, so that you can make smarter decisions. You
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can:
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</p>
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<ul>
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<li>Analyze how far shoppers get in the shopping funnel and where they drop
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off</li>
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<li>Understand which products are viewed most, which are frequently abandoned
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in cart, and which ones convert well</li>
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<li>Upload rich product metadata to slice and dice your data</li>
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<li>Create rich user segments to delve deeper into your users’ shopping
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behavior and the products they interact with</li>
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</ul>
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<div>
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<img src="{@docRoot}distribute/analyze/images/ecommerce.png">
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</div>
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<h2 id="activity-iab">Activity-Based and In-App Conversions</h2>
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<p>
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Tracking downloads and purchases is an important first step to understanding
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your app performance, but those data points may not provide the full picture
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you expect for your business. You may want to track other important goals
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like signups for a newsletter or achievements unlocked in your game. With
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Google Analytics you can focus on what matters the most for your business by
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setting specific actions in your app as goals. You can even understand how
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these goals are related to key conversion metrics, tying it back to install
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sources in order to have a comprehensive view of your marketing efforts.
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</p>
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<h2 id="customdata">Custom Data</h2>
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<p>
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Activating the Google Analytics library makes many metrics available to you
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without additional work. Included among these are global metrics and
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dimensions that apply to many businesses — the number of users, their
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breakdown by country, length of sessions, and more. However, you'll likely
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have specific parts of your app or experience that are unique to your
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business. To capture this type of information, Google Analytics has several
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ways to send custom data that you define and incorporate into your app. That
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way, you can really dig in and understand the specifics of how users interact
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with your app.
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</p>
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<h3>Events</h3>
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<p>
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One of the most common and easiest ways to track user behavior is with
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events. Events are powerful for capturing specific actions that are relevant
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to your business. They are often used to capture a specific moment in time;
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an example of an event might be a <em>Level Up</em>. In this example, you'd
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configure your code to send data to Google Analytics every time a user
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successfully passed a level. You can send multiple properties with an event
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so you can group your events based on the analysis you intend to do.
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</p>
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<div>
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<img src="{@docRoot}distribute/analyze/images/events.png">
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</div>
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<h3>Custom Dimensions</h3>
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<p>
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Custom dimensions are another way to send custom data that is specific to
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your business. Good for capturing a state of something in your app, custom
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dimensions can be scoped at a user, session, hit, or product level. A common
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use case might be using a user-scoped custom dimension to capture the
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furthest level that a player has achieved. Using this, you could do an
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analysis to understand what the breakdown was of users in different levels.
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An example of a hit-level custom dimension could be capturing landscape or
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portrait orientation with every hit, so that you can better understand the
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breakdown of orientation as users play your game. Custom dimensions can be
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used very creatively to get at how different types of users engage with
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your app.
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</p>
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<h3>User ID</h3>
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<p>
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A specific custom dimension that may be of interest to your business is the
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User ID override. Instead of using a randomly generated identifier, you may
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send Google Analytics an identifier for a given user if you use one in your
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own CRM systems. This enables cross-device reporting as you can track user
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behavior across platforms. Note that your custom identifier must be an identifier
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without any personally identifiable information; an account ID (not an email
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address) is a good example of a common use case here.
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</p>
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<h2 id="realtime">Real-Time Perspective</h2>
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<p>
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Google Analytics reporting is available in real-time. This powerful
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capability helps you understand app usage as it happens. Are users updating
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to your latest version? Is your new marketing campaign having the effect you
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expected? Is a scheduled in-app event driving up usage? You can answer all
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these questions and more while they're actually happening.
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</p>
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<div>
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<img itemprop="image" src="{@docRoot}distribute/analyze/images/realtime.png">
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</div>
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<div class="headerLine clearfloat">
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<h2 id="related-resources">
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Related Resources
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</h2>
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</div>
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